Specifying Free Shipping for Individual Items
We all know that a merchant can specify their global shipping settings in their Google Merchant Center settings. The problem is sometimes the shipping rates you charge can not be easily re-created in Google Merchant. For example, if you offer free shipping special on an item which would normally cost money to ship. Your shipping rules in Google Merchant may not necessarily be capable of reflecting this type of special. What can be done in this case? Can Intecca overwrite shipping costs with either different costs per item or free shipping per item? The answer is yes! Here is how:
1. In your Yahoo product table please create a new attribute of text type called intecca-shipping. The attached tutorial shows how to add a different attribute but the idea is the same: http://www.intecca.com/video-tutorial-how-to-add-a-new-field-called-merchant-category-to-you-yahoo-store-product-table/
2. After the attribute is created, fill out its value the following way:
a. for products with FREE shipping, use “US:::0” without quotations – please make sure it has exactly the same amount of columns as in this example.
b. For products with NO free shipping, either don’t put anything or put shipping value just for this product, i.e. “US:::5.95” without quotations.
4. Also, we should mention that this service requires Intecca advance service plan. The good news is this plan also includes Bing and TheFind feeds!
My account has been suspended. Can I still signup?
A quick answer is Yes!
Sometimes potential customers whose account was suspended signup for our service. They all are asking the same question: Can you help me? Our answer is: absolutely! Whether some items on your feed got rejected or the whole feed got suspended – we can help. The 
majority of all “acccount suspended” cases are either customers were submitting a feed on their own or used “consultants” which were not up the speed with the latest Google requirements. We can resolve them quickly. we will analyze your feed, discover any weaknesses or errors, and will suggest you a plan of action. In most cases reinstating your account will take determining missing data fields in your store, filling them out, submitting them to google and then filing a request with Google to re-enable your feed. Depending on your case the whole process may take between several days and several weeks. But in most cases this process works! So don’t be discouraged, go ahead and signup for our free trial. We will do our best to get you up and running ASAP, no matter what your account status with Google is.
Do I have to provide my personal Google account information during signup with Intecca?
No you don’t!
We do not need to have your Google account name and password in order to be able to provide you with our service. Instead you can do the following:
1. In your Google account area at this address: http://www.google.com/merchants/bulkuploads , please create a new feed called yourdomain_google.txt where yourdomain is your actual domain without “www” or “.com”
2. In your Google account at this address: http://www.google.com/merchants/ftpsettings , please create a FTP user name and password.
3. Signup for our free trial at this address http://www.intecca.com/subscribe/ During signup, you can use not your main Google account credentials, but instead the FTP account credentials that you created in step 2. FTP credentials don’t have much personal info value.
Contacting Google Merchant Center
When contacting Google Merchant Center it is very important to use a correct channel for your particular question, complaint or request. This will ensure that your message will be received by the Google specialist who specifically deals with the area of your concern. We compiled several channels of communication with Google Merchant and description of a specific problem or request that you might have. Please keep in mind that sometimes Google may take several days to get back to you with an answer.
- Problem: I need to add more than one website domain to my account. How to I convert my account to a multi-user account?
- Answer: use this contact form http://www.google.com/support/merchants/bin/request.py?contact_type=account2&ctx=direct
- Problem: Some or all of my products got rejected. I know what the problem was and I fixed it. How do I re-enable the prodcuts?
- Answer: make sure your follows Google Merchant Center Program Policies and Editorial Guidelines and then use this contact form http://www.google.com/support/merchants/bin/request.py?contact_type=disapproved
- Problem: I’ve changed my email address. How do I change Google Merchant Center login
- Answer: use this Google Merchant center Help form http://www.google.com/support/merchants/bin/request.py?contact_type=howto2
- Problem: My products do not have UPC and/or Manufacturer Part Number. However Google rewuires these unique identifiers. How can I ask for exception?
- Answer: use this contact form http://www.google.com/support/merchants/bin/request.py?contact_type=unique_id_exemption
How to get products on the Google “compare prices” lists?
In order to get your products to the compare prices lists, you need to make sure that each of your products has at least 2 of the three following attributes: UPC code, MPN, Brand.
If yo only have data on Brand and MPN, here is what I suggest you should do:
Step 1:
Please add new attributes to your Yahoo product tables. The new attributes (aka fields) are:
- manufacturer-part-number (located under Shopping Attributes)
- brand (also located under Shopping attributes)
Detailed instructions on how to add a new attribute to your table are here:
http://help.yahoo.com/l/us/yahoo/smallbusiness/store/catalogv2/catalogv2-14.html
Step 2:
Once the attributes are added and store is published, you will need to create a spreadsheet which will have existing product name, product code and the 2 new attributes as columns.
Update the file with the manufacturer data and MPN data corresponding to each product, upload the file your store and publish. Now each of your products will have the new attributes added. All you have to do is upload them to your Yahoo Store and publish.
This is it.
Within 24 hours Intecca’s service will pick up the additional data for your products and in another 24+ hours your products should appear in price comparison area.
Video Tutorial – How to add a new field called Google-Category to Yahoo Store product table
In this tutorial we will add a new field called “Google-Category” to all products in your Yahoo Store. Merchant-Category is an existing field in Yahoo product table. It just needs to be enabled.
Here is how…
That was easy wasnt it???
Keep in mind that there is only 80 fields that a table in Yahoo store can take. Good luck!
Changes in Google Product Feed
Dear Intecca Customer, Thank you for choosing Intecca.com for your Product Data Feeds. Recently some upcoming changes were announced by Google for merchants who submit product data to the Google Merchant Center. The changes are:- Unique Product Identifiers are now required for all product categories except apparel and one-of-a-kind items.
- Shipping Information and Tax information is now mandatory. How will this affect my product feed?
- If your products have UPC code, please add them in your Yahoo Store Editor. Yahoo Merchant has a default field called “Upc” – this field must have data in it!
- If your products DO NOT have a UPC code, be sure to fill out BRAND and MANUFACTURER-PART-NUMBER fields in your Yahoo Store Editor.
We consider our products to be one of a kind. Do we need UPC, MPN and Manufacturer?
From Google’s perspective, “one of a kind” means each individual product you sell is only one copy. A good example of a “one of a kind” product is original autograph by a celebrity or an original painting. If your products are sold only in your store, they may be unique to your store but they are not necessarily one of a kind. A good test would be to ask yourself a question: once I sell a product, do I have another one which is exactly the same?
If your answer is “yes” then you need to have either UPC or a combination of MPN and Manufacturer.
If your answer is “no” then you may try to fill out an exclusion request with Google at this link:
http://www.google.com/support/merchants/bin/request.py?contact_type=unique_id_exemption
How to add fields titled UPC Code, Brand or Manufacturer in Yahoo Store Editor
You will need to add these fields to your product table. A quick tutorial on how to do this is here: http://help.yahoo.com/l/us/yahoo/smallbusiness/webhosting/sitebuilder2/merchant/merchant-03.html The tutorial explains on how to enable field called Product-url. But you will need to enable these 3 fields. They are already in created in Yahoo, just need to be enabled:- Upc
- Manufacturer-part-number
- Manufacturer
Setting up Bing Account for Intecca Service
Intecca offers Bing Shopping Feed for Yahoo as a part of its advanced feed service.
If you intend to signup for Bing Shopping Feed with Intecca, please follow the simple steps below:
1. If you haven’t’ already, create a new account with Bing at this link: https://adcenter.microsoft.com
2. While in your account area, visit Tools > Bing Shopping Account Management
3. Fill out your store information under Store Settings
4. Under catalog Management, choose “Merchant Upload”
5. Feed File Name should be bingshopping
6. Visit FTP Settings Tab and create Login and Password – just make one up!
7. Please email your FTP Login and Password to help@intecca.com and we will take it from there.